Quality Management System ( ISO 9001 : 2008 )
ISO 9001 aims for
Meeting a Customer requirements and enhancing Customer satisfaction.
Compliance with regulatory requirements.
Achieving organization’s Continual improvement.
It is the forerunner and basis on which all other ISO management standards are developed.
It is generic and Applicable to all organizations irrespective of its size, product, location & whether private /public/government.
It is Based on the Eight Management Principles
- Customer Focus
- Leadership
- Involvement of people
- Process Approach
- Systems Approach
- Continual Improvement
- Factual Approach
- Mutually Beneficial Supplier relations